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In today’s dynamic and ever-evolving workplace, the demand for a different kind of leadership is high, especially in healthcare, government or not for profit organizations. In my 20+ year career, I have been on a journey to define what kind of leadership has the greatest impact.

And after many attempts, missteps, learning opportunities and “experiments”, I may have figured it out. Well, who really has, BUT, I think I have. I have studied many models, and practiced a ton of them. And then one day, I was asked to put on paper, what my recommendation would be about an ideal model in healthcare, government or not for profit, and I realized it’s this unique blend between authentic, servant, and entrepreneurial leadership called SHiNE. A little more on what that is exactly, is shared later in this post.

The Why

But why is this kind of leadership so important? Consider these thought-provoking statistics:

• Trust and Performance: Leaders who use this kind of style inspire 42% more trust and loyalty from their teams, leading to a 29% improvement in team performance.
• Employee Engagement: Companies with highly engaged employees outperform their competitors by 147% in earnings per share (and in the not for profit world, it just means staff are way more productive, self driven, customer centred and innovative).
• Innovation and Creativity: Teams led by authentic leaders show a 26% increase in innovation and a 22% increase in creativity.

These statistics underline a simple truth: this style of leadership is not just a buzzword; it is a transformative approach that drives tangible results.

Years ago, I realized that even with my title as “leader,” I was just another human, working with other humans, trying to make assigned goals happen. Yes, it’s more than just that, but the point is, I was just a human like my teammates – with fears, concerns, stresses, bills, etc. I just had the privilege of carrying a formal title, with the authority that goes with it

Leaders who incorporate heart and compassion into their leadership style not only create more cohesive teams but also drive higher levels of engagement and innovation. When team members feel valued and understood, they are more likely to contribute their best ideas and go the extra mile. This sense of belonging fosters a collaborative environment where creativity can flourish. Heartfelt leadership transforms workplace culture, leading to better outcomes not just for the team but for the entire organization.

The What

Here’s a introduction into what SHiNE stands for and how it can transform your leadership style:

S – Standards, Values, and Your Brand Service Mindset

Establishing and upholding high standards is crucial. By clearly defining and adhering to your core values, you create a personal brand that exudes reliability and trustworthiness. A service mindset ensures that you prioritize the needs of your team and organization, fostering a culture of support and excellence.

H – Humility, Humour, and Heart

Humility in leadership allows you to stay grounded and approachable. Coupled with a good sense of humor, it makes you relatable and builds strong connections within your team. Leading with heart means showing genuine care and compassion, which inspires loyalty and dedication.

I – Integrity, Trust, and Inspiration

Integrity is the cornerstone of trust. By consistently demonstrating honesty and ethical behavior, you build a foundation of trust that empowers your team. As a leader, your ability to inspire through your actions and words can motivate others to strive for excellence and innovation.

N – Nurture and Navigate

Nurturing partnerships and empowering your staff are key components of effective leadership. Providing direction in a visionary way helps your team navigate challenges and achieve their goals. This also involves handling tough situations with integrity and aiming for win-win solutions, ensuring long-term success.

E – Entrepreneurial Spirit

Embracing an entrepreneurial spirit means being open to new ideas and willing to take calculated risks. This approach encourages creativity and innovation, enabling your team to find unique solutions to problems and seize new opportunities.

The SHiNE framework is a unique blend of authentic, servant, and entrepreneurial leadership, specifically designed to round out existing leadership models. This holistic approach is especially effective in sectors like healthcare, government, and non-profits, where the balance of compassion, integrity, and innovation is crucial for success.

By integrating the SHiNE framework into your leadership style, you can create a work environment that not only achieves organizational goals but also fosters personal growth and fulfillment for your team members. Remember, exceptional leadership is not about having all the answers but about being authentic, supportive, and visionary.

What’s Next

Start your journey with SHiNE today and if you need to know where to start, refer to your workbook.

And look for a course / webinar in the Fall that I will be launching on SHiNE. More details to come. And as a complement to the 7 week course, I also will be launching the weekly membership portal SHiNE Together: The Network starting July 29, 2024.

Look for next week’s introduction into SHiNE – Standards and Service Mindset, where I’ll look deeper into what that really means in the workplace.

See you then!

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Email: SHiNE_Workbook@shaw.ca
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